Legal & Policies

At I Know a Tech Guy, we believe in transparency and trust. This page explains our policies, terms, and commitments so you can feel confident in how we handle your information and provide our services.

Privacy Policy

Your privacy is important to us. When you reach out, book a service, or use our website, we may collect basic details such as your name, phone number, email address, and information about your service needs. We may also gather limited website usage data through tools like cookies and analytics.

We use this information only to provide services, respond to inquiries, and improve your experience with us. We do not sell or rent your information. In some cases, we may rely on trusted third-party providers, such as analytics platforms or payment processors, who follow their own privacy and security standards.

You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us at tech@iknowatechguy.com.

Terms of Service

By using our website or requesting our services, you agree to the following terms. All services are provided on a best-effort basis. While we strive to resolve every issue, we cannot guarantee that all problems can be fixed. Clients are responsible for backing up their data before service begins.

We are not liable for data loss, hardware failures, or issues beyond our control. Payment is due upon completion of services unless otherwise agreed in writing. All content on this website is provided “as is” and may not always be accurate, complete, or up to date. These terms may change from time to time, and the most current version will always be available on this page.

Insurance Statement

I Know a Tech Guy is licensed and insured for technology services. This coverage provides added reassurance that your home or business is protected when working with us.

Service Disclaimer

Technology can be unpredictable, and results may vary depending on the situation. While we take great care and apply industry-standard practices, some issues may not be fully resolvable and may require new parts or manufacturer support.

By booking our services, you acknowledge and accept that we are not responsible for indirect consequences such as downtime, business interruptions, or data loss. Clients remain responsible for ensuring that all important files are properly backed up before work begins.

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