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​At I Know a Tech Guy, we offer more than just Wi-Fi and device setup. Our additional services are designed to make life easier — whether you need to troubleshoot a printer, lower your monthly bills, or get your child’s devices ready for safe use. We provide flexible, personalized tech help across North Vancouver, Vancouver, and the surrounding areas.

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What We Offer:

• Bill Review & Negotiation
  We review your mobile, cable, and internet bills to identify overcharges, outdated plans, or unnecessary add-ons — and help you negotiate lower monthly costs.

• Remote Tech Support
  Need help fast? We offer secure support using TeamViewer or Quick Assist to walk you through fixes virtually — perfect for quick troubleshooting or urgent needs.

• At-Home Computer Help
  We provide in-person assistance for new computer setup, software installation, Wi-Fi issues, slow performance, printing problems, and more. Ideal for seniors or anyone who prefers in-home service.

• App Coaching & Support
  From Zoom and WhatsApp to Signal, Dropbox, and other everyday tools — we offer training and installation help so you can use them with confidence.

• Travel Tech Help
  We help set up travel apps, prepare your devices for international use, and assist with things like flight booking, email access abroad, and language tools.

• Kid-Safe & Accessible Technology
  We set up parental controls, voice assistants, and accessibility features like screen readers or simplified navigation — ideal for children, seniors, or users with accessibility needs.

• These services are ideal for individuals, families, and professionals looking for reliable, non-judgmental support in navigating everyday technology. Whether in-person or remote, we’re here to simplify your digital life.