Computer Repair & Upgrades

Computer Repair & Upgrades

Fast, reliable computer repair for Windows and Mac. We handle diagnostics, hardware upgrades, system cleanup, and software issues with convenient pickup and drop-off service.

We make computer repair simple. If your computer is slow, noisy, overheating, or not turning on, we’ll take care of it. You don’t need to visit a shop or deal with complicated explanations. We pick up your device, fix the issue, and return it ready to use.
We provide convenient computer repair and pickup services across North Vancouver, with remote support available when appropriate.

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Hardware Services

• SSD upgrades

• RAM upgrades

• Laptop fan cleaning

• Thermal paste replacement

• Laptop battery replacement

• Hard drive replacement

• Keyboard and screen replacements (select models)

• Full diagnostic testing

• And more — if you need something not listed, just call or message us.

• For general troubleshooting, setup, or non-repair-related assistance, you may also want to explore our In-Home Computer Help service.

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Software & Performance Services

• Virus and malware removal

• Operating system reinstall and setup

• Computer tune-ups for slow systems

• Email and Outlook repair

• Data transfer between devices

• Software installation and configuration

• And more — if you need something not listed, just call or message us.

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How It Works

Book a pickup and we’ll collect your computer from your home or office.
We run a full diagnostic and explain the issue in simple, clear language.
You approve the repair before any work begins.
Once completed, we return your computer fully tested and ready to use.

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Pricing

We charge a $125 diagnostic fee to assess and identify the issue with your computer.

If you choose to proceed with the repair or service through us, the diagnostic fee is applied as a credit toward the total repair cost.

Once the diagnostic is complete, we’ll explain the issue and provide a clear cost estimate before any work begins.

Parts are billed separately when required.

Fixed-price quotes are available for SSD upgrades, RAM upgrades, and operating system reinstalls.

You’ll always receive upfront, transparent pricing.

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Why Choose I Know a Tech Guy

We offer convenient pickup and drop-off service.
We keep explanations clear and simple.
Fast turnaround times.
Reliable repairs for both Windows and Mac.

Local service based in North Vancouver, with pickup and drop-off available for nearby areas.

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If your computer isn’t working the way it should, we’re here to help.
Book a repair and we’ll take care of the rest.